Parent Relations Executive Jobs in Abu Dhabi | SAMA International School
SAMA International School - Galileo Campus is hiring a Parent Relations Executive in Khalifa City A, Abu Dhabi — 2 to 3 years of relevant experience required.
About SAMA International School - Galileo Campus
Premium International School in Abu DhabiSAMA International School – Galileo Campus is a premium international school located in Khalifa City, Abu Dhabi, and the founding campus of the SAMA International Schools Group. They offer a high-quality American curriculum aligned with California/Common Core standards, enriched within an IB framework, and complemented by a trilingual education in English, Arabic, and Italian.
At SAMA International School, learning goes beyond the classroom. They nurture confident, responsible, and globally minded learners, equipping them with the skills and mindset needed to succeed in an ever-changing world. Recognized for quality and excellence, they are an IB World School (PYP & MYP), a CP candidate school, a CIS member, and progressing toward CIS and NEASC international accreditations.
Job Overview
Job Summary
SAMA International School - Galileo Campus is seeking a Parent Relations Executive to manage parent communications and relationships. The ideal candidate will have 2 to 3 years of experience in parent relations, customer service, or school administration, with strong problem-solving and conflict-resolution skills. Proficiency in school communication systems like Toddle is required.
Key Responsibilities
- Serve as the primary point of contact for parents, addressing inquiries and concerns professionally.
- Manage parent communications via email, phone, and school information systems like Toddle.
- Resolve conflicts and problems effectively to ensure parent satisfaction.
- Coordinate with school administration and staff to support parent engagement initiatives.
- Maintain accurate records of parent interactions and communications.
Qualifications & Requirements
The ideal candidate for this Parent Relations Executive vacancy in Abu Dhabi must meet the following criteria:
Mandatory
- Bachelor's degree in Business Administration, Communications, Public Relations, or a related field.
- 2 to 3 years of experience in parent relations, customer service, school administration, or a similar role.
- Strong interpersonal, customer-service, problem-solving, and conflict-resolution skills.
- Proficiency in Microsoft Office, email, and school communication/student information systems (Toddle).
- Willing to work in Khalifa City A, Abu Dhabi.
Preferred
- Previous experience in a school environment.
General Eligibility
- Currently based in Abu Dhabi or willing to relocate.
- Professional demeanor and a positive attitude.
- Excellent communication and organizational skills.
How to Write a Strong CV for This Role
- 1Highlight your 2 to 3 years of experience in parent relations, customer service, or school administration.
- 2Showcase your proficiency in school communication systems like Toddle and Microsoft Office.
- 3Include keywords like "Parent Relations", "School Administration", "Customer Service", "Toddle", and "Abu Dhabi" for ATS.
- 4Quantify achievements such as improved parent satisfaction scores or streamlined communication processes.
- 5Keep it to 1–2 clean pages — recruiters scan in 30 seconds.
- 6Send your CV as a PDF to preserve formatting on every device.
Frequently Asked Questions
How do I apply for this Parent Relations Executive job?
Email your updated CV to careers@sischools.ae with the subject line "Parent Relations Executive Application". Only shortlisted candidates will be contacted.
What is the most important requirement for this role?
Candidates must have 2 to 3 years of experience in parent relations, customer service, or school administration, along with strong interpersonal and conflict-resolution skills.
Is experience in a school environment required?
Previous experience in a school environment is preferred but not mandatory. Experience in customer service or similar roles will be considered.
What is the salary for this position?
The salary is competitive and will be discussed during the interview based on your experience and qualifications. SAMA International School offers a premium educational work environment.
Do I need to know how to use Toddle?
Proficiency in school communication or student information systems like Toddle is required. Familiarity with Microsoft Office and email is also essential.
