International Desk Agent Jobs in Dubai, UAE | Century Express Courier Service L.L.C
Century Express Courier is hiring a skilled and experienced International Desk Agent to handle import and export operations from its Dubai team.
About Century Express Courier
Life UninterruptedCentury Express Courier was set up in 2005 with its Head Office based in Dubai, supported by branch offices in Abu Dhabi and Dubai Airport Free Zone (DAFZA) and service partners in Bahrain, Saudi Arabia, Bangladesh and Oman. The company is expanding its footprint with planned tie-ups in India, Sri Lanka, Pakistan and the Philippines, and dispatches international shipments through a network of major integrators covering 195 countries worldwide.
Its main activity is domestic and international express courier services, delivering promptly to all destinations through a professional, customer-oriented approach. Century Express is active across eight principal service segments including door-to-door domestic and international express, import services, cash on delivery, same-day delivery within the UAE, customs clearance, air cargo and international express transshipment from DAFZA.
Job Overview
Job Summary
Century Express Courier is seeking a skilled and experienced International Desk Agent to join its team in Dubai, UAE. The role involves handling complete import and export procedures, coordinating with overseas agents and customers, processing shipment documentation and ensuring compliance with regulations. The ideal candidate has a minimum of 4 years of courier industry experience, strong knowledge of import and export procedures, and familiarity with Dubai Customs and major integrator portals such as DHL, FedEx and UPS.
Key Responsibilities
- Handle complete import and export procedures.
- Ensure smooth coordination with overseas agents and customers.
- Prepare and process shipment documentation.
- Ensure compliance with all regulations and company policies.
- Provide excellent customer service and support.
Qualifications & Requirements
The ideal candidate for this International Desk Agent vacancy in Dubai must meet the following criteria:
Mandatory
- Minimum 4 years of experience in the courier industry.
- Strong knowledge of import and export procedures.
- Familiarity with Dubai Customs procedures.
- Proficiency in DHL, FedEx and UPS portals.
Preferred
- Good communication and organizational skills.
General Eligibility
- Eligibility to work in the UAE.
- Ability to join immediately or at short notice.
- Professional, customer-oriented and detail-focused approach.
How to Write a Strong CV for This Role
- 1Clearly highlight your minimum 4 years of courier industry experience, naming the companies and shipment volumes handled.
- 2List your hands-on experience with import/export procedures, Dubai Customs and integrator portals like DHL, FedEx and UPS.
- 3Include keywords like "International Desk Agent", "Import Export", "Courier", "Dubai" for ATS.
- 4Add measurable achievements such as shipments processed, clearance turnaround times or customer satisfaction results.
- 5Keep it to 1–2 clean pages — recruiters scan in 30 seconds.
- 6Send your CV as a PDF to preserve formatting on every device.
Frequently Asked Questions
How do I apply for the International Desk Agent job at Century Express?
Send your updated CV to care@centuryexpress.me with the subject line International Desk Agent – Dubai. Only shortlisted candidates will be contacted.
What is the most important requirement for this role?
A minimum of 4 years of courier industry experience with strong import and export knowledge, Dubai Customs familiarity and proficiency in DHL, FedEx and UPS portals is essential.
How much experience is needed?
The role requires a minimum of 4 years of experience in the courier industry.
What is the salary for this position?
Century Express offers an attractive package for this role. Exact salary details are usually discussed during the interview stage.
Where is the job located?
The position is based in Dubai, UAE, at Century Express Courier.
