Hiring: Dispatcher | Emirates Transport | Dubai

   


Description

Exciting Opportunity Alert!!!
  • Dispatcher
Emirates Transport  is looking to hire a skilled Dispatcher to join our team. If you have the necessary qualifications and skills, we invite you to apply today. Please send your resume to be considered for this exciting opportunity.

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Responsibilities

  • Answer customer calls and respond to their needs.
  • Inquire about the type of service required from the customer and take appropriate action.
  • Identify the nature of the malfunction and communicate with relevant parties to provide the necessary service.
  • Review contract terms and determine the feasibility of providing the service based on the customer's status (new, existing, member, etc.).
  • Direct emergency technicians and tow trucks to the location of the malfunction and inform them of the issue.
  • Follow up with the customer regarding any outstanding payments related to the service provided.
  • Communicate with clients regarding any surveys or follow-ups related to customer satisfaction.
  • Adhere to safety, environmental, and occupational health guidelines at the workplace.
  • Perform any other duties within the scope of the job responsibilities.
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Requirements

  • High School Diploma or Higher Diploma in General or Technical
  • Certifications in training courses in contact center operations  and customer service
  • 2-3 years experience in communication and Customer Service

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About Company:

Emirates Transport was established pursuant to Federal Law No. 17 of 1981, with the purpose of regulating, managing, and supervising the operation of transport and maintenance services for various government, federal, and local entities, a role that helps to boost the national economy of the state.

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How to Apply?

To be considered for any career position at Emirates Transport, please apply through the application form or send your updated CV in Word or PDF format to Here

Interested candidates can send your CV to:


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