Customer Advisor Jobs in Al Ain & Abu Dhabi, UAE | National Bonds
National Bonds is hiring a Customer Advisor in Al Ain and Abu Dhabi. 2+ years experience in financial services, banking, or insurance required. Fluent Arabic and English mandatory.
About National Bonds Corporation
Shaping the Future of Savings & Financial WellbeingNational Bonds Corporation is a Sharia-compliant savings and investment company, established in 2006. The company provides UAE nationals, UAE residents and non-residents with an opportunity to build and fortify their savings safety net, as well as invest in programs that offer competitive returns with lower risk.
Its goal is to encourage a disciplined savings habit for people across the 7 emirates, in line with the UAE Government Vision for a financially secure and sustainable future.
Job Overview
Job Summary
National Bonds Corporation is seeking a passionate and customer-focused Customer Advisor to join its team in Al Ain and Abu Dhabi. The role involves delivering exceptional client experiences in financial services, banking, or insurance. The ideal candidate has a minimum of 2 years of experience in a customer-facing role within the corporate financial services industry and is fluent in both Arabic and English.
Key Responsibilities
- Provide exceptional customer service and advice to clients in financial services.
- Manage client relationships and ensure high levels of customer satisfaction.
- Handle customer inquiries and resolve issues professionally and efficiently.
- Promote National Bonds' savings and investment products to clients.
- Maintain accurate client records and ensure compliance with regulatory requirements.
Qualifications & Requirements
The ideal candidate for this Customer Advisor vacancy in Al Ain/Abu Dhabi must meet the following criteria:
Mandatory Requirements
- Bachelor's degree in any relevant field.
- Minimum 2+ years of experience in Call Center, Client Relationship Management, or a similar customer-facing role within the corporate financial services industry.
- Experience in financial services, banking, or insurance is required.
- Strong customer focus with excellent communication and relationship management skills.
- Fluent in Arabic and English (written and verbal) is a must.
Preferred Qualifications
- Experience working in an institution operating in line with Sharia principles is an added advantage.
How to Write a Strong CV for This Role
- 1Highlight your 2+ years of experience in financial services, banking, or insurance with specific examples of customer service achievements.
- 2Emphasize your fluency in both Arabic and English as this is a mandatory requirement.
- 3Include keywords like "Customer Advisor", "Financial Services", "Banking", "Insurance", "Client Relationship Management", and "UAE" for ATS.
- 4Showcase your relationship management skills and customer focus with examples.
- 5Keep it to 1-2 clean pages — recruiters scan in 30 seconds.
- 6Send your CV as a PDF to preserve formatting on every device.
Frequently Asked Questions
How do I apply for the Customer Advisor position at National Bonds?
You can apply by sending your CV to Careers@nationalbonds.ae with the subject line "Customer Advisor – Al Ain/Abu Dhabi" as specified in the job posting.
What is the most important requirement for this role?
The most critical requirements are fluency in Arabic and English (mandatory), 2+ years of experience in financial services, banking, or insurance, and a Bachelor's degree.
What experience is needed for this Customer Advisor job?
Candidates must have a minimum of 2+ years of experience in a customer-facing role within the corporate financial services industry, specifically in banking, insurance, or financial services.
What is the salary for this Customer Advisor role?
The salary is competitive and based on experience and qualifications. Specific details will be discussed with shortlisted candidates during the interview process.
When is the joining date for this position?
Immediate joining is preferred. Candidates who are available to start right away will be given priority.
