Customer Service Representative / Leasing Administrator Jobs in Abu Dhabi, UAE | Alpha M Holding
Alpha M Holding is hiring Customer Service Representatives and Leasing Administrators in Abu Dhabi for full-time roles requiring strong documentation, administration, and customer support skills.
About Alpha M Holding
A diversified UAE-based group delivering excellence across multiple industries
Alpha M Holding is a diversified UAE-based group delivering excellence across real estate, marine industries, retail, workforce housing, and security services. Built on strategic vision and disciplined execution, the group drives sustainable growth through innovation, smart investments, and operational excellence.
The company is committed to quality and long-term value, helping shape industries, empower communities, and create lasting impact across the region.
Job Overview
| Position | Customer Service Representative / Leasing Administrator |
| Company | Alpha M Holding |
| Location | Abu Dhabi, UAE |
| Industry | Real Estate, Property Management, Administration |
| Employment Type | Full-time |
| Experience | 1–3 years in customer service, administration, document control, or leasing support |
| Education | Relevant education or administrative experience preferred |
| Joining | Immediate or as per company requirement |
| Salary | Company standard package |
Job Summary
Alpha M Holding is hiring for two full-time roles in Abu Dhabi: Customer Service Representative with excellent documentation skills and Leasing Administrator for leasing and property management operations. These roles require strong communication, MS Office skills, record keeping, customer handling, and the ability to manage documentation accurately in a professional environment.
Key Responsibilities
Customer Service Representative
- Manage customer communication through calls, emails, and front-desk operations.
- Handle customer inquiries and resolve complaints professionally.
- Ensure accurate documentation, record keeping, and administrative follow-up.
- Maintain organized files and support customer service workflows.
Leasing Administrator
- Prepare leasing documents, renewals, and agreements.
- Handle tenant inquiries and provide customer support.
- Maintain and manage property and tenant documentation.
- Coordinate with maintenance and internal departments.
- Complete follow-ups and update records accurately.
Qualifications & Requirements
The ideal candidate for this Customer Service Representative / Leasing Administrator vacancy in Abu Dhabi must meet the following criteria:
Customer Service Representative Requirements
- 1–3 years of experience in Customer Service, Administration, or Document Control.
- Experience in customer service or administrative roles.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Excellent organizational and time-management abilities.
- Ability to handle customer inquiries and resolve complaints professionally.
- Strong attention to detail and accuracy in documentation.
- Experience in handling calls, emails, and front-desk operations.
- Ability to multitask and work under pressure.
- Fluency in English; Arabic is an advantage.
Leasing Administrator Requirements
- 1–3 years of experience in Administration, Customer Service, or Document Control.
- Experience in Property Management and the Real Estate industry will be an advantage.
- Good communication skills and proficiency in MS Office.
- UAE leasing knowledge, including Tawtheeq or Ejari, is a plus.
General Eligibility
- Strong documentation, record keeping, follow-up, and coordination skills.
- Professional approach with the ability to support customers, tenants, and internal departments.
How to Write a Strong CV for This Role
- 1Highlight your 1–3 years of experience in customer service, administration, document control, leasing, or property management.
- 2Mention MS Office skills, documentation accuracy, call and email handling, front-desk experience, and Tawtheeq or Ejari knowledge if available.
- 3Include keywords like "Customer Service Representative", "Leasing Administrator", "Abu Dhabi" for ATS.
- 4Add measurable achievements such as improved record accuracy, faster tenant follow-ups, reduced documentation errors, or customer complaint resolution results.
- 5Keep it to 1–2 clean pages — recruiters scan in 30 seconds.
- 6Send your CV as a PDF to preserve formatting on every device.
Frequently Asked Questions
How do I apply for the Customer Service Representative or Leasing Administrator job at Alpha M Holding?
You can apply by emailing your updated CV to careers@aldhpm.com with the subject line "Customer Service Representative / Leasing Administrator – Abu Dhabi".
What is the most important requirement for these roles?
The most important requirements are strong documentation skills, customer service or administration experience, MS Office proficiency, and good communication skills.
How much experience is needed?
Candidates should have 1–3 years of experience in customer service, administration, document control, leasing, or property management support.
What is the salary for these vacancies?
The salary is a company standard package and will depend on the candidate’s experience, skills, and suitability for the role.
Is UAE leasing knowledge required for the Leasing Administrator role?
UAE leasing knowledge such as Tawtheeq or Ejari is a plus, especially for candidates applying for the Leasing Administrator position.
