Description
Positions:
- Service Sales Engineer - Aftersales
- Receptionist Cum Admin Assistant
- Operations Engineer
1. Service Sales Engineer - Aftersales
- Location: UAE
- Valid UAE driving license is required.
The HVAC Service Sales Engineer is responsible for promoting and selling HVAC Services to customers including, but not limited to, services, repairs, overhauling, annual maintenance contracts, replacements and retrofits. The incumbent will leverage their knowledge of HVAC systems and components to provide customers with accurate information, technical support, and service solution recommendations. The successful candidate will work closely with customers to identify their needs, provide solutions, and close sales.
Key Responsibilities:
- Establish and maintain relationships with customers to identify sales opportunities
- Promote and sell HVAC services and components to customers, including end users, FM companies, contractors with customer profile including Hotels, hospitals, Malls, Commercial & Residential buildings, individual villas etc.
- Provide technical support and product recommendations to customers to ensure customer satisfaction
- Collaborate with internal teams, including procurement, logistics, and customer service to ensure timely and accurate delivery of services
- Manage and update customer records, including service sales activities, opportunities, and contact information
- Provide accurate forecasting of service sales and develop strategies to achieve targets
- Identify and report on customer feedback, including complaints, requests, and trends
- Develop and maintain knowledge of HVAC systems, components, and industry trends
Qualifications:
- Bachelor's degree in Mechanical Engineering, HVAC or any related field
- 1-3 years of experience in HVAC service sales.
- Excellent communication and interpersonal skills
- Strong technical knowledge of HVAC systems and components
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
2. Receptionist Cum Admin Assistant
- Location: UAE
We are seeking an organized and friendly Receptionist cum Admin Assistant to manage our front desk and provide administrative support to our team, including operations support to the HR manager. The ideal candidate will have excellent communication skills, a professional demeanor, and a proactive attitude.
Key Responsibilities:
- Front Desk Management:
- Greet and welcome visitors in a professional manner.
- Answer and direct incoming phone calls, emails, and inquiries.
- Maintain a tidy and organized reception area.
- Assist with scheduling appointments and managing calendars.
- Prepare and maintain documents, reports, and correspondence.
- Manage office supplies and inventory.
- Data Entry and Record Keeping:
- Maintain and update company databases.
- Assist with filing and archiving of documents.
- Maintain daily attendance reports and time tracking.
- Update the employee database regularly.
- Track annual leave and ensure accurate records.
- Coordinate with the Public Relations Officer (PRO) for employees' work visas.
- Collaborate with other departments to ensure smooth operations.
- Assist in organizing company events and meetings.
Qualifications:
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist or in a similar administrative role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
3. Operations Engineer
- Location: UAE
- UAE Experience and Driving License is a must.
We are looking for a skilled and motivated UAE Experienced HVAC Operations Engineer to join our team. The ideal candidate should have previous experience & knowledge in direct HVAC Operation Management and will be responsible for managing the DCI Service Operations.
Key Responsibilities:
- District Cooling Plants / Chiller Plants operation.
- Manage operation and maintenance of HVAC systems
- Oversee facility management and plant MEP works.
- Handle troubleshooting of Plant and HVAC Systems
- Maintenance Planning and Management
- Prepare Planned Preventive Maintenance (PPM) schedules for equipment
- Raise defect notes for equipment requiring corrective maintenance.
- Maintain accurate documentation and reports for HVAC operations and maintenance.
- Coordinate with service team and customers for scheduling works
Qualifications:
- Bachelor’s degree in Mechanical Engineering,
- HVAC Engineering, or a related field.
- Strong knowledge of HVAC Health & Safety regulations
- Minimum 3-5 Years UAE experience.
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About Company:
How to Apply?
To be considered for any career position at District Cooling International LLC, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
- careers@dci-me.com
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