Description
We Are Hiring | Technical Support Specialist
We are looking to strengthen our service capability with an experienced Technical Support Specialist to support DEVELOP products, solutions, and services across the UAE region.
This role serves as a Subject Matter Expert, acting as the escalation point for complex technical issues while supporting field engineers, customers, and internal service teams.
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Positions:
- Technical Support Specialist
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Responsibilities
As a successful candidate for the Latest Jobs in UAE, your responsibilities may include:
- Provide advanced troubleshooting for DEVELOP multifunction devices, production printers, workflow applications, and related technologies.
- Manage technical escalations and conduct root cause analysis
- Deliver remote and on-site support as required.
- Collaborate with Konica Minolta global support teams
- Develop technical documentation and improve first-time fix rates
- Support product launches, upgrades, and field readiness
- Contribute to service performance monitoring and continuous improvement initiatives.
Requirements
To qualify for the Latest Jobs in UAE, applicants should meet the following requirements:
- Degree/Diploma in IT, Engineering, Electronics, or related field
- Proven experience in technical support or service engineering within print technology or IT services.
- Strong knowledge of DEVELOP / Konica Minolta hardware and software
- Solid understanding of networking and IT infrastructure
- Certifications such as ITIL, CompTIA A+ (preferred)
- Analytical, customer-focused, and capable of handling complex technical environments.
We are seeking a professional who combines deep technical competence, structured problem-solving ability, and strong stakeholder communication skills.
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Unlock Your Future with the Latest Jobs in Abu Dhabi
UAE is a thriving hub of innovation and opportunity, and the Latest Jobs in UAE provide the perfect platform for you to advance your career. Whether you're looking for a fresh start or aiming to take the next step in your professional journey, the diverse range of Jobs in UAE ensures there's something for everyone.
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About Company:
Established in 1967, within the dynamic confines of Dubai, Al Abbas Group (AAG) has steadily evolved and expanded, demonstrating its robust growth and success across an array of product lines and services. With over half a century of experience operating within the UAE and the surrounding region, we’ve managed to sustain our pioneer role in blending global technologies and expertise.
AAG’s growth has paralleled that of the UAE, and we persistently draw motivation from the country’s dedicated leadership. Our track record includes collaboration with government bodies, international corporations, and private entities across our broad spectrum of enterprises.
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How to Apply?
To be considered for any career position at Al Abbas Technical Supplies & Services, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
- Shine.Varghese@alabbas.com
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