Position: Customer Service Representative
Job Types: Full-time, Permanent
Salary package (AED 4,500/- to AED 5,000/-).
Language: English and Tagalog (Preferred)
Work Location: Jebel Ali Free Zone
Description
Positions:
- Customer Service Representative
.gif)
- To provide on a day-to-day basis a consistently high-quality commercial distribution channel between the customer and the Organization by distributing products and services to work for the success of our customer.
- Always Maintaining customers’ focus and answering customers’ enquiries using the standard guidelines.
- Taking ownership of complaints and queries and proactively following through to resolution.
- Maintaining records through E-freight Suite of all transactions and interactions made with customers.
- Ensuring that all customers’ queries are well-investigated and resolved, and escalating queries if appropriate to supervisor.
- To provide general and support services on a local level when required, in line with the functional requirements of the organization.
- Perform various customer service activities, including upselling and handling new & existing accounts.
- Handle client problems, answer general inquiries and complaints.
- Maintain, grow, and build long term relationships with account portfolio via phone calls, emails, and job quality follow up.
- Act as a liaison between clients and operations & other departments to ensure efficient service levels are delivered to the clients.
- To check & raise invoices as per company objectives and ensure the same is delivered to the correct person within the delivery deadlines agreed.
- Identifying and escalating consistent or recurring problems with the system’s functionality.
- Assisting management and Team Manger with any assigned special projects and providing backup to the team manager when required Additional duties as assigned.
Requirements
- Bachelor’s degree in finance, or a related field.
- Proficient in MS Office and accounting software (e.g., QuickBooks, Tally, ERP or SAP).
- Preference will be given to immediate joiners.
- Experience: 2 years’ Experience (UAE-Prefer JAFZA Experience)
- Language: English and Tagalog (Preferred)
.gif)
How to write a CV with no experience…
- Be clear with what you want
- Overcome “The Experience” Problem
- Write your CV, tailor it to the job
- Include volunteering or extracurricular activities
- Keywords are key words. Use CV Mirroring
- Be enthusiastic - use your active voice
- Download a No experience free CV Template
- Get some design inspiration - Best CV Designs will help you stand-out
- If all else fails get some experience, Tips on what to do
Unlock Your Future with the Latest Jobs in Dubai
About Company:
Maxx Logistics - since 2006, serving the services in UAE under the 3PL domain and it is certified with FIATA, ISO-9001:2015, TCCPL and NAFL.
Maxx Logistics is a joint venture between two established business groups which are leaders in their respective fields of operation and geographic regions. These business groups provide a strong supporting platform for Maxx Logistics to be part of an international logistics network with their assets, skills and expertise. This helps Maxx deliver the best possible level of quality of service to its clients.
Sinotrans is the biggest comprehensive logistics service supplier in China with worldwide businesses in integrated logistics, shipping and shipbuilding industry.
Almajdouie is a Saudi group of companies, which are established in 1965. Their Heavy lift transport & and engineering division is the largest and first ISO-certified company in the Middle East with nearly 30 years of experience.
How to Apply?
To be considered for any career position at MaxXLogistics, please apply through the application form or send your updated CV in Word or PDF format to Here, with the subject line "Application for Customer Service Representative."
Interested candidates can send your CV to:
- careers@maxx-logistics.com
Gocareer.club - Your Gateway to Endless Opportunitiest
For more Airport Jobs >> Click Here <<
For more Sales Jobs >> Click Here <<
For more Engineering Jobs >> Click Here <<
For more Accountants Jobs >> Click Here <<
For more IT Jobs >> Click Here <<
