- Location: Dubai, UAE
- Company: Amc Motors Trading LLC
Description
AMC Motors Trading LLC is a leading automotive trading company in the UAE, specializing in providing high-quality commercial vehicles and exceptional after-sales service. We’re looking for a customer-centric Service Advisor to be the face of our after-sales operations.
The Service Advisor is the primary contact for customers at the service center - owning the journey from appointment booking and vehicle check-in to repair follow-up, invoicing, and post-service satisfaction. You’ll translate customer concerns into clear job orders, coordinate with technicians and parts, and keep customers informed with accurate ETAs and costs.
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Positions:
- Service Advisor
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As a successful candidate for the Latest Jobs in Dubai, your responsibilities may include:
- Welcome customers, record concerns, perform vehicle walk-around, and open job cards in the DMS.
- Provide repair/service advice, prepare estimates, secure approvals, and explain warranties.
- Coordinate with workshop staff to prioritize jobs, ensure quality, and meet promised timelines.
- Keep customers updated on progress, costs, and any additional findings.
- Ensure parts availability with the Parts team and follow up on special orders.
- Oversee final checks, close job cards, issue invoices, and deliver vehicles with clear handover.
- Manage warranty/goodwill claims and maintain accurate service records.
- Handle customer escalations professionally and work to improve CSI.
- Follow health & safety standards and support service campaigns/recalls.
- Promote value-added services such as maintenance packages and extended warranties.
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Requirements
To qualify for the Latest Jobs in Dubai, applicants should meet the following requirements:
- Diploma/Degree in Automotive Technology or related field preferred
- 2–5 years’ experience as a Service Advisor (commercial vehicles experience is a plus).
- Strong technical understanding of automotive systems; ability to explain repairs in simple terms.
- Excellent communication and customer handling skills; calm under pressure.
- Fluency in English required; Arabic/Hindi/Urdu is an advantage.
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About Company:
AMC Motors LLC is the dealers of Victory Commercial Vehicles across U.A.E. We believe in happiness of our clients and make sure to provide the fastest services for Victory vehicles..
AMC Motors LLC is a subsidiary of the AMC group of companies that was established in 1990. Our headquarters is located in Deira, Dubai. Our various locations across U.A.E include Abu Dhabi, Dubai, Sharjah, Ajman, Ras-al Khaimah and is expanding the infrastructure on a very steady basis. These wide spread supply chain across the country helps us offer ready availability of parts and fast services to our clients.
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How to Apply?
If you are the right candidate, you can contact us via Email: hr@amcmotorstrading.com or WhatsApp: +971527179361 to apply
Interested candidates can send your CV to:
- hr@amcmotorstrading.com
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