Description
Are you proactive with a strong eye for detail and a passion for optimizing daily operations? We're looking for a motivated Operations Supervisor to join our team in Kuwait and help drive efficiency, performance, and service excellence.
In this role, you'll be at the heart of our day-to-day operations — coordinating teams, ensuring service standards, and solving challenges as they arise. If you thrive in a fast-paced environment and enjoy leading by example, we’d love to hear from you!
- Operations Supervisor
- Supervise, check and plan the ground courier's routes with the ground courier's leader to optimize the best daily performance.
- Supervise and train the courier team, provide training and support where needed
- Check and verify the Ground Couriers' delivery capacity daily and ensure the ground courier daily production as per the standards.
- Ensure timely, accurate and effective deliverables, maintain up to date delivery records and manage the fleet of delivery.
- Monitor and manage schedule and shifts of all the ground operation team members to ensure availability of adequate staffing.
- Arrange all receiving shipments taken by back office and make sure it is dispatched accordingly.
- Monitor and ensure the team are using safe practices while conducting their jobs.
- Ensure that the couriers adhere to company policies and procedures.
- Maintain effective communication with internal and external parties.
- Manage daily allocation of Laborers and couriers.
- Prepare daily utilization reports of couriers and laborers.
- Communicate with all laborers and ground couriers for monthly deductions and coordinate with HR and accounting departments.
- Manage all routes planning in station.
- Manage inbound and outbound activities related to laborers and couriers.
- Perform other duties and provide reports as requested by the direct manager.
Requirements
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field
- Minimum 2 years of experience in courier, logistics, or transportation operations
- Good understanding of last-mile delivery processes and courier industry practices
- Strong coordination and communication skills
- Proficiency in Microsoft Office (Excel, Word) and logistics software/ERP systems
- Ability to multitask, work under pressure, and solve problems quickly
- Ability to work independently and as part of a team in a fast-paced environment
- Bilingual (English and Arabic) is a Must
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About Company:
How to Apply?
To be considered for any career position at Posta Plus, please apply through the application form or send your updated CV in Word or PDF format to Here
Interested candidates can send your CV to:
- AE-HR@postaplus.com
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