Description
Dubai British School Mira is seeking to hire a motivated and detail-oriented IT Assistant for their founding year of operation.
This is a rare and exciting opportunity for suitably qualified professionals who are innovative, cognitively agile, are committed to continual professional learning, and are passionate about building culture and community.
Successful candidates will become part of the Founding Team at Dubai British School Mira and will be expected to embrace and embody our vision of ‘Enjoy, Aspire, Achieve’, whilst continually supporting the growth and development of our learning community within the school’s world-class facilities.
Positions:
- IT Assistant
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- To provide direct, one on one support to quickly identify and resolve computer user problems.
- Investigates specific hardware, software, network, and associated problems; takes corrective actions to resolve such issues to restore service as quickly as possible.
- Manages and priorities support calls and tickets and responds in timely manner to requests.
- Maintains contacts with end users to ensure issues are resolved.
- Installs, tests, modifies and maintains a full range of software, hardware, application products.
- Updates records of maintenance or changes to assets to maintain accurate inventory lists.
- Monitor trends and the reoccurrence of computer user problems; troubleshoot and investigates the cause of system/application problem(s).
- Full spectrum of Directory Resource Administration (ADDS) activities such as; creating/terminating users/computers accounts, adding/removing users/groups membership and file permissions, file recoveries, application software installation and upgrades, troubleshooting communication tools (Outlook, Skype for Business).
- Managing iOS Devices and iOS Server.
- Managing IT Equipment including laptop trollies, IT labs, whole school facilities such as Auditorium, PD rooms, Boardrooms etc.
Requirements
- Education: Bachelor’s degree, supplemented by a relevant computer certificate program.
- Experience: A minimum of two-years’ experience in computer systems support.
- Experience of the Education sector preferred but not essential.
- Demonstrated experience providing excellent customer service skills are required.
- Exceptional customer service and communication skills.
- Problem solving skills.
- ITIL awareness.
- Relevant technical qualifications from recognised vendors (Microsoft, Apple, etc.)
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About Company:
Dubai British School Mira is part of the Taaleem family of schools and will offer an exceptional learning experience for more than 1600 students aged between 3 and 18 years of age. The school is unique in many ways and has been built to the highest specifications, informed by forward-thinking approaches to learning. Facilities include large, light and airy classrooms; purposefully-designed, shaded, outdoor learning spaces; extensive sports facilities, including an 8-lane 25-metre swimming pool with training pool, tennis courts, a fully-equipped functional gym space and multiple sports halls; a food technology room; a digital arts space and a large black-box
theatre.Our multi-cultural environment offers an exceptional combination: the best of a well-rounded British education, delivered within a truly international community. Nurturing high levels of wellbeing is central to our mission, and so creating a caring and supportive environment which allows both staff and students to thrive is essential.
Dubai British School Mira will follow the Early Years Foundation Stage (EYFS) framework in the Foundation Stage, before moving into the National Curriculum for England from Year 1 through to GCSE, BTEC and A-Level pathways in the Secondary school. The curriculum is significantly influenced by the local context and culture within a global setting and is enhanced by the purposeful use of technology. Interdisciplinary learning will allow children to deepen their understanding of concepts across the curriculum, with STEAM playing an integral rol
e in this.Curriculum enrichment is crucial in providing routes for learners to grow. Experiences offered both within and outside of the school setting will allow children to find and follow their passions; the broad and balanced extra-curricular programme will also harness
this zeal. Through the carefully constructed curriculum, learners will become adept at understanding themselves, their learning journey and how to pursue their potential. Gaining a deeper understanding of who they are will allow them to thrive academically, socially and emotionally as they become global citizens and leaders of t
he future.The curriculum will be delivered through the highest-quality teaching, with all learners being understood, nurtured, and celebrated. High standards maintained consistently across the school will ensure all children fulfil their potential as well-rounded individuals.
Taaleem is committed to safeguarding and promoting the welfare of children. At Taaleem, we hold ourselves to a high standard of effective practices in relation to child protection, and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment. Successful applicants will be subject to various background checks including receipt of references, proof of relevant qualifications, identification, and police checks, including overseas checks.
How to Apply?
To be considered for any career position at Dubai British School Mira, please apply through the application form or send your updated CV in Word or PDF format to Here
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