Job Description
We are looking for a Service Engineer will act as a customer advocate by ensuring complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products.
About Company Profile:
Handasiyah is specializing in the engineering field, diverse products and services in areas like power, renewable and sustainable energy, and building solutions.
Our excellence and punctuality have built a solid reputation to successfully deliver innovative products & services particularizing in the construction industry across GCC countries.
First beginning operations in 2015, Handasiyah has since then grown, expanding by creating new services and distributing more products.
Job Details:
- Title: Service Engineer
- Industry: Engineering
- Career: Mid Career
- Job Location: Dubai
- Salary: Unspecified
- Experience: 2 - 5 Years
- Job Type: Full Time
- Gender: Male
- Email: handasiyahfz@gmail.com
- Street: Al Barsha South
- City: Dubai
Responsibility:
- Responsible for executing jobs in line with defined standard operating procedures
- Responsible for achieving field performance
- Responsible for managing stock of parts and guarantee a high-level inventory record accuracy
- Educates customers in the technical use and care of Technogym equipment
- Responsible for executing an effective root cause analysis of a product issue, with the goal to identify the proper parts to be used and determine the appropriate solution
- Responsible for a proper management of the work order (i.e. including all requested information based on assigned standard operating procedures)
- Responsible for the proper management of services report
Requirements:
- HVAC service engineer must have an excellent problem-solving skills
- The role requires experience and knowledge of testing
- Repairing and operating HVAC systems, as well as the ability to learn about new ones.
- Engineer often meets client/s and other contractors face-to-face so a personable approach, as well as good communication and customer skills are vital to the role.
- Technical ability and IT knowledge.
- An HVAC service engineer works both alone and as part of a team, so he must be able to interact well with colleagues.
- Engineer must be confident working unsupervised on their own initiative or as part of a team.
- Applicant must have 2-5 years UAE Experience and Driving License.
- Any nationality is welcome aged 39 and below.
How to Apply?
Please send your CV at info@handasiyah.com with subject “Service Engineer
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