Available Vacancies in Rixos Premium Dubai:
- Finance
- Leasing Agent
- Engineering
- Sales & Marketing
- Security
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
About Job Details:
- Company: Rixos Premium
- Work location: Dubai
- Qualification: degree/diploma (Equivalent)
- Experience: only experienced candidates will be preferred
- Joining: immediately (candidates should be available in UAE)
Responsibilities:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements and skills:
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
Walk-In-Interview Date and Time:
Date: 20th & 21st August 2022
Time: 09:00 am – 05:00 pm
Location: 1st Floor, Diamond Ball Room, Dubai (Rixos Premium JBR)
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