Duty Manager | Service Manager - Front Office | Shangri-La Hotel, Dubai

Service Manager - Front Office

Description

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

Job Details

• Title : Duty Manager
• Company Name : Shangri-La Hotel
• Industry: Hotel
• Career: Permanent
• Job Location: Dubai
• Salary: Will be discuss
• Job Type: Full Time
• Gender: Male/Female
• Nationality: Any

Responsibilities

• Ensure smooth operation on a daily basis
• Enhance overall guest experience during their stay
• Supervise and direct the front desk team
• Ensure all colleagues are kept up-to-date with hotel products and services
• Monitor all arrivals and departures from a guest experience perspective

Requirements

• Has experience in the same capacity, preferably in a luxury hotel
• Preferably comes from a hotel management-related education background
• Fully understands room operations
• Fully understands front desk operations
• Communicates and writes with fluency in English and Arabic speaking is preferred
• Has strong interpersonal skills
• Takes pride in being a hotelier
• Is a friendly, helpful and trustworthy leader

About Shangri-La Hotel, Dubai

The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai.  It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

How to Apply?

Interested candidates who wish to know more details about latest jobs at Shangri-La Hotel and to apply for Shangri-La Hotel directly - View & Apply

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