IT support engineers install and maintain computer hardware and software systems for a wide range of businesses, in both the private and public sectors.
Different companies use different job titles, so this job is also known as desktop server or application support engineer, IT technical support officer, or technician.
- Immediate joiners
- 3+ years Proven experience as IT Support Engineer or relevant position
- Excellent diagnostic and problem-solving skills
- IT Certification CCNA, MCSA.
- Hands on experience with Office 365 Suite, outlook, Word, Excel, Power point, Adobe PDF.
- Experience using support ticking tool such as Manage Engine SDP, Freshdesk, etc.
- Relevant Experience in F&B industry.
Job Details
Job Title- IT Support Engineer
Job Location- Dubai, UAE
Nationality- Any
Education- IT Certification CCNA, MCSA
Experience-
- 3+ years Proven experience as IT Support Engineer or relevant position
- Hands on experience with Office 365 Suite, outlook, Word, Excel, Power point, Adobe PDF
- Experience using support ticking tool such as Manage Engine SDP, Freshdesk, etc
- Relevant Experience in F&B industry
Skills- Excellent diagnostic and problem-solving skills
Certification- IT Certification CCNA, MCSA.
Gender- Male/Female
Interview Date- 21/04/2022
Salary- AED 5000
Updated on- 19th April 2022
Responsibilities
- responding to technical support calls from end users of computers and software applications
- setting up and installing new computers, networks and software
- setting up user accounts and profiles on the network
- installing updates, known as patches, to software applications
- installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
- diagnosing and fixing network problems and hardware or software faults
- maintaining inventories of hardware and software
- managing backups of servers, in case of data loss
- keeping a record of issues and faults along with solutions, for future reference.
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